Privacy Policy

The controller of your personal data is Antonios Pitsiladis, trading as LOGBOOKAIR, Agia Varvara, Plomari, Lesvos 81200, Greece (VAT/AFM 076977962).

For any privacy question or request, email admin@logbookair.com.

• Account details: your name, email address, password (stored only as a secure hash) and, if you sign in with Google, your Google account identifier.
• Your logbook: the flights, simulator sessions, aircraft, crew names and other records you enter or import, and the PDF logbooks you create.
• Files you import: logbook and roster files you upload or email to us. LOGBOOKAIR does not connect to your airline accounts; you export these files yourself.
• Subscription and billing: your plan, payment status and invoices. Stripe processes card payments; we receive confirmation of payment, not your card number.
• Messages: what you write to the LOGBOOKAIR Agent, our support team or our email address.
• Service log: actions in your account (for example signing in, importing or creating a PDF), with your IP address and browser type. We use it to keep the service secure and working, and to help you when you contact us.
• Measurement, only with your consent: see Cookies and measurement.

• To provide LOGBOOKAIR (your account, imports, logbook, PDFs, the Agent, backups and subscriptions): this is needed to perform our contract with you.
• To issue invoices and keep accounting records: a legal obligation under Greek tax law.
• To keep the service secure, fix problems and answer support requests: our legitimate interest in running a reliable, safe service.
• To send service emails about your account, imports and subscription: performance of our contract.
• To measure our website and adverts: your consent, which you can withdraw at any time.

We do not sell your personal data. Your logbook records are never used for advertising or analytics.

Nothing is measured until you choose in the banner, and Reject all is always available. Your choice on logbookair.com also applies when you continue to the app.

• Essential (always on): remembering your choice and keeping you signed in to the app.
• Analytics (if you allow it): Google Analytics and our own statistics measure page visits, video plays, button clicks and the campaign that brought you. They do not receive your name, email address, licence number, files or flight records.
• Advertising (if you allow it): Google Ads and LinkedIn measure which adverts lead to sign-ups and subscriptions. When you sign up or subscribe, Google Ads also receives your email address and name in hashed (scrambled) form, so it can match the sign-up to the advert you saw (Enhanced Conversions).

Google Analytics data is kept for no longer than 14 months. You can change or withdraw your choice at any time: Cookie settings. In the app, use Cookie settings in the menu. Withdrawing deletes what measurement stored in your browser.

We use the service providers below. Each processes data only for the purpose shown and under a data processing agreement.

Some providers are based outside the European Economic Area, mainly in the United States. Transfers rely on the EU-US Data Privacy Framework or the European Commission's Standard Contractual Clauses.

We may also disclose data where the law requires it.

• Your account and logbook: while your account exists. Ask us and we delete them.
• Imported files: up to 180 days after import, so we can help if an import needs checking.
• Service log (account actions with IP address and browser type): 36 months.
• Invoices and payment records: as long as Greek tax law requires.
• Google Analytics: no longer than 14 months.

You can ask to access, correct, delete or export your personal data, to restrict or object to how we use it, and to withdraw consent at any time. Email admin@logbookair.com and we will reply within one month.

You can also complain to the Hellenic Data Protection Authority (www.dpa.gr) or the authority where you live.

Data is encrypted in transit, passwords are stored as secure hashes, and access to production systems is limited to people who need it.

LOGBOOKAIR is for pilots and is not intended for anyone under 16.

We update this page when our practices change and show the date at the top. If a change matters to how we use your data, we will tell you in the app or by email.